Creating an enabling environment

We found that organisational cultures and structures frequently fail to support a focus on addressing inequity, including ethnic inequalities, within healthcare commissioning. There is a need for stronger leadership and more effective framing of the issues to encourage action in this area.

EEiC tools and resources to support this area of work:

• Identifying and understanding stakeholders – individual and workshop exercise (PDF, 885KB)

• ‘In their shoes’ scenario – individual and workshop exercise (PDF, 614KB)

• Making the case – presenter’s guide (PDF, 458KB)

• Template for ‘making the case’ long presentation (PowerPoint, 407KB)

• Template for ‘making the case’ short presentation (PowerPoint, 147KB)

• Frequently raised objections – questions and answers (PDF, 558KB)

• EEiC mini case study: Packaging information for decision-makers in stroke services

Other resources and links

Re-framing the issue

• A case study on re-framing an issue to prompt action on ethnic healthcare inequalities from Canada: from multicultural health to risk management

• A case study from the USA on engaging policy makers in dialogue about the social determinants of health and health equity

Shifting cultures

• A case study from the UK on increasing staff confidence and competence through a dedicated capacity development initiative